As interim manager, your communication strategy can make or break your ability to achieve success in each assignment. Yet, most of us overlook the power words possess. Here is a step-by-step guide to improve your communication skills.
- Understand the landscape. Before anything else, familiarize yourself with the organization’s culture and communication style. This will help you adapt your language, tone, and style to suit the existing environment. Tailored messages are not just about customization, they are about connection. They show you understand your audience, and treating them with empathy, respect, and consideration.
- Be clear, concise, and consistent with no room for ambiguity or confusion. Avoid industry jargon and use language that anyone can understand. Avoid information overload and strip your message down to its bare essentials.
- Be transparent. Transparency builds trust. Share your plans, goals, and expectations clearly. This fosters a sense of honesty and openness, which are vital in any organization.
- Listen to understand the viewpoints, concerns, and suggestions of the client. This not only fosters trust but also ensures that everyone is on the same page. Even though your interim management mandate is short, make an effort to stay updated with the company’s projects, developments, and news. This ensures your communication is relevant and informed.
- Non-verbal cues, such as body language, eye contact, and facial expressions, often speak louder than words. Being aware of these can help convey your message more effectively. Especially when you’re managing in a different country or a diverse team, it’s crucial to be culturally sensitive and aware of different communication norms. Being aware of these can help convey your message more effectively.
- Provide and encourage feedback. This is an opportunity to clarify and continuous development.
Remember, being an effective communicator is not just about getting your message across, but about understanding the entirety of the communication process. It’s about creating an environment where all stakeholders feel heard, connected, and appreciated. Imagine Interim managers like skilled orchestra conductors. They’re adept at ensuring all instruments play in harmony, creating a symphony of productivity and progress within any organization.